Important Questions You Need to Ask a Moving Company
If you decide to book movers for your relocation, it’s important you know what you will be paying for, what documents you are signing, and just how your moving day will go. However, many people make the mistake of booking a company without ever asking questions or reading the fine print. This can make the stress of relocating even more difficult if they are faced with unexpected expenses and other hitches in the plan. Before you hire any moving company, be sure to ask the right questions. This is the easiest way to get the information you need so that you can avoid surprises in the process.
Questions about the Company
It’s important that you find out more about the company itself before you hire a mover. You can learn about their reputation, their fees, and much more with just a few simple questions:
• Can you provide me with references?
• How do you calculate the price for my move?
• Do you have a cancellation policy? If so, what is it?
• How do you screen employees before you hire them?
• Do you train your employees before you allow them to take over a move?
• What type of insurance do you have? What is covered in it?
It’s extremely important to ask about insurance before you hire movers because some extend coverage based on a lump sum while others ask for a declared value. You need to make sure everything will be covered properly before you start the relocation.
Questions about the Move
You also need to ask a few questions about the moving process itself. It’s a good idea to know a little more about how the company will handle things so that you can feel comfortable allowing them to move your belongings.
• Do you guarantee your pickup and delivery dates?
• What type of breakage-to-move ratio do your drivers currently have?
• Are there extra charges that may accrue during the move?
• Do you include any moving supplies in your quote? How much does it cost for more supplies?
• Will you charge for your employees to carry my belongings up stairs or a long distance?
It’s a good idea to ask as many questions as you can about fees and charges. Otherwise, you could be confronted with hundreds of dollars in expenses that you just weren’t prepared for. You also need to know that you will get your belongings when the company said they would arrive. Otherwise, you may be delayed in getting settled in.
Asking the right questions can ensure the best possible experience with moving companies. Don’t be afraid to make a phone call and find out as much as you can before you book the service or sign any contract. It’s better to know what you are in for before the stress of the actual move instead of in the middle of it. It’s also a very good idea to ask the right questions before you hire a company so that you can be sure they are the right service for your move.
